The business and technology worlds are filled with a lot of things – including acronyms. It seems like everything has its own callsign, and understanding them all isn’t always the easiest thing to do. That applies to telephony systems as well, and when it comes to understanding them, it’s something that a lot of Arlington business owners actually can’t do.
As such, it’s worth taking a closer look at some of the main things related to the way your office communicates. In particular, VoIP and SIP are two options that you should understand at least the basics of. Luckily, it’s not as hard to do as you might think.
What Is VoIP?
The initials stand for Voice over Internet Protocol, and it’s essentially just what its name suggests. This technology allows for the transmission of voice signals over the internet and has many names including internet telephony, broadband telephony, and more. But no matter what it’s called, the basics are the same – if a voice call is transmitted via the internet, it’s considered VoIP.
What Is SIP?
Conversely, SIP stands for Session Initiation Protocol. This is a system of digital rules that controls and allows different devices to communicate with one another. For instance, if a computer and a modem don’t speak the same SIP language, they won’t be able to communicate.
It’s important to note that SIP is really just one of several different protocols that can be used to implement a VoIP system in Arlington. It’s actually the industry standard, and is the most commonly used. Because of this, most of the time the term SIP is used almost interchangeably with VoIP.
Which Should You Choose?
Understanding the basics of SIP and VoIP is only the first step – next you have to decide what system you’re using. The main decision here is between VoIP hosted services or SIP trunking. Essentially, with a SIP trunking system you’ll be running your own virtual connection between your Internet Telephony Service Provider and your business. With hosted VoIP, you will basically be paying a monthly fee to use a system hosted elsewhere.
So which is right for you? There are a few basic things you’ll have to consider in order to answer that question, including:
Business needs and overall requirements
Budget and resources
The availability of in-house experts and support
Long-term considerations like scalability
The main things to consider here are that with SIP trunking, you’re in charge of practically everything including features, security, and more. But, SIP trunking is more expensive up front while actually saving you money in the long run.
The bottom line is that no matter what your business needs, there is a VoIP solution that is right for you. But choosing the right solution isn’t always easy to do without talking to a professional. Letting an expert review your situation can help you identify what will work best for you and your business. We can help. Contact Relia VoIP to learn more about your options.