As we continually enter a very digital based world, we are finding that more and more small businesses are ditching the traditional hardwired phone lines for higher quality digital service using VoIP.
Voice over internet protocol (VoIP) is a group of technologies that are used in the delivery of voice communications and multimedia sessions over internet protocol networks. Taking advantage of this technology means a significant improvement in both cost and productivity for the company.
Most small businesses rely on their phone communication, so it is critical that the service you use is reliable. VoIP utilizes data packets to transmit voice over the internet and works as long as the network is working properly.
Evaluating a WAN Connection
When you choose VoIP, it is important to determine how much bandwidth will need to be allocated to ensure you have optimal results. The amount of bandwidth you will need for VoIP depends on how many clients you have and how many calls you will have to make. You should also calculate what your maximum call volume may be.
For your internet connection, you will want a coax cable connection over DSL because it is much faster. You will also want faster internet connection speeds.
Replace Old Equipment
After determining how bandwidth you will need for VoIP, you can then take a closer look at your network infrastructure because high connection speeds alone don’t guarantee high-quality results with VoIP.
Additionally, you will want to replace any old and outdated network equipment you may be using because you need to focus on reliability. VoIP is a latency dependent application, and old networking equipment can pose significant problems.
VoIP Traffic with a VLAN
If you need to be able to utilize other services such as video conferencing, then you will need more bandwidth. You can dedicate bandwidth for voice by segmenting the network with a virtual local area network (VLAN). You will then be able to prioritize your data traffic applications, so you do not experience network delays and dropped calls.
Power over internet (PoE) is a technology that was built for VoIP devices. It is what allows you to power your devices over the same wires that supply your voice and data. Doing so provides you with a safer and more efficient power provision for all the devices enabled; for example, your phone system.
The power for the PoE is controlled with a switch. If the power to that switch goes out, you will find that your VoIP doesn’t work; this is when it becomes essential that you have some form of battery backup in place.
How to Obtain High-Quality VoIP
To successfully utilize a high-quality and optimally performing VoIP, you must make sure you have a proper connection, adequate bandwidth, and the right networking equipment in place. It is also advised that you have a battery backup as well in case your office experiences any kind of power failure.
You do not want to face downtime when your company relies so heavily on their phone communication. Therefore, when switching from traditional phone lines to VoIP service, it is critical that you optimize your network infrastructure.