Voice Over Internet Protocol (VoIP), also called internet telephony, is basically telephone services you get over the internet. VoIP allows you to send voice data through your internet protocol. There are many benefits to implementing VoIP including lower communication costs, increased productivity, and versatility of features. However, in order to enjoy the full benefits of VoIP, you will need a fast internet connection or Bandwidth.
How Internet Speed Impacts VoIP Bandwidth
VoIP works by turning analog audio phone signals into a form of digital data, that data can be transmitted over your internet. However, what happens if your internet is slow or even as in some areas still DSL? Slow internet should not be a deterrent to obtaining the much better VoIP system. You will however need to test your connection to see how many phone lines your business will be able to use without affecting sound quality. If the speed is not fast enough there will be some issues.
What Can Happen If My Internet Is Not Fast Enough?
If your internet speed is not fast enough, then issues within the network will cause delays in transmission data. These issues include:
- Latency: Also known as “lag” it is the delay before transfer of data begins once the instruction for transfer begins. This affects the quality of your phone call.
- Jitter: Jitter is not quite the same as latency it is directly related. When the delay is between each data packet is delayed, it is considered a jitter.
- Packet Loss: Packet loss comes in the form of a network disruption, slowing down of service or even loss of network connectivity. Usually the data is lost or ignored by the network.
How Fast Does My Internet Need To Be For VoIP?
In order to experience all of the benefits of VoIP, you first need to make sure your internet speed is adequate. Your bandwidth is delivered at a set amount of speed, If you are completing too many activities at once it is easy to exceed the limit. So the first thing to do is to determine how much you have now. Your internet provider will probably not give you the exact speed and will usually respond with “up to 50 mbps.” There are websites that you can use to test your bandwidth. Once you know that number you multiply it by the number of concurrent calls you expect by 100 kbps. So, say you usually have ten employees making calls concurrently. This would require 1Mbps or 10 calls by 100 kbps by a safety margin. So the smart move would be to allow 5-10 mbps extra.
If you are interested in learning more about VoIP and understanding the technical requirements, contact one of our helpful service technicians at ReliaVoIP. We provide a free consultation and will go over all of your options. Then we can set you up with the VoIP that best matches your company’s needs. ReliaVoIP will then find the fastest ISP service, install the system, and train your staff. Once your VoIP is installed ReliaVoIP will continue to maintain and provide support. It’s that easy.